Functional Medicine Fast Track LLC is a business and clinical education company providing programs, platforms, and mentorship to licensed healthcare professionals. We are the data controller for information collected through our website and programs.

Contact: [email protected]

Mail: 870 N Miramar Avenue #445, Indialantic, FL 32903

We collect information in the following categories:

Payment card data is processed by our third-party payment processor and is not stored on FMFT systems.

Communications

• Emails, support tickets submitted via Zendesk, and messages sent through program channels;
• Group call participation and feedback;
• Case review submissions and clinical notes shared through the program.

We use the information we collect to:

• Provide, deliver, and improve the FMFT program and platforms;
• Verify eligibility and professional licensure;
• Process payments and manage subscriptions;
• Deliver clinical case review, mentorship, and coaching support;
• Communicate with you about your program, account, and support requests;
• Send program updates, training content, and relevant notifications;
• Comply with legal obligations and enforce our Terms and Conditions;
• Analyse usage patterns to improve platform performance and program quality.

We do not sell your personal information. We do not use your personal information for advertising or marketing on behalf of third parties.

Certain features of the FMFT platform — including lab result interpretation support, supplement recommendation frameworks, and report generation within the Thrive Nine system — are assisted by artificial intelligence tools.

Where AI is used in these processes:

• Inputs may include clinical case data, lab values, assessment responses, and practitioner-submitted information;
• AI-generated outputs are educational and informational in nature and are not a substitute for clinical judgement;
• Practitioners are responsible for independently reviewing and evaluating all AI-assisted outputs before applying them in their practice;
• AI processing is conducted using third-party AI infrastructure. Data submitted through AI-assisted features may be processed by third-party AI providers in accordance with their applicable data processing agreements.

We do not use AI to make automated decisions that produce legal or similarly significant effects on Practitioners without human review.

We share information with third-party service providers only to the extent necessary to deliver the FMFT program. These include:

We do not share your personal information with third parties for their own marketing or advertising purposes. We may disclose information where required by law, legal process, or to protect the rights and safety of FMFT, our Practitioners, or others.

Where Practitioners submit clinical case information — including details about their clients — as part of the FMFT case review and mentorship process, that information is:

• Used solely to provide clinical mentorship and feedback to the submitting Practitioner;
• Not used for any other purpose, including marketing, product development, or AI training without separate consent;
• Accessible only to FMFT clinical staff and relevant program coaches on a need-to-know basis;
• Retained only for as long as necessary to deliver the case review service and as required for program record-keeping.

Practitioners are responsible for ensuring that any client information submitted to FMFT systems complies with their own obligations under HIPAA, applicable state privacy laws, and their professional licensing requirements. Practitioners should de-identify client information wherever clinically possible before submission.

We retain personal information for as long as your program enrollment is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.

Specifically:

• Account and enrollment data: retained for the duration of enrollment plus 3 years;
• Payment records: retained as required by applicable tax and financial regulations;
• Support communications via Zendesk: retained for 2 years from the date of resolution;
• Clinical case review submissions: retained for 3 years from submission;
• AI-processed outputs: retained in accordance with the data retention policies of the applicable AI provider.

You may request deletion of your personal information by contacting [email protected]. We will action deletion requests within 30 days, subject to any legal obligation to retain the information.

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site usage, and support our marketing infrastructure. These include:

• Essential cookies: necessary for the website and platform to function correctly;
• Analytics cookies: used to understand how visitors interact with our site;
• Marketing cookies: used to track effectiveness of our advertising and funnel activity through Scalerize.ai.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website and platform. By continuing to use our website, you consent to our use of cookies as described here.

Depending on your jurisdiction, you may have the following rights in relation to your personal information:

• Access: request a copy of the personal information we hold about you;
• Correction: request that we correct inaccurate or incomplete information;
• Deletion: request that we delete your personal information, subject to legal retention obligations;
• Restriction: request that we restrict processing of your information in certain circumstances;
• Portability: request your information in a structured, machine-readable format;
• Objection: object to processing of your information for certain purposes.

Florida residents may have additional rights under the Florida Digital Bill of Rights. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission, access controls, and regular security reviews of our platform providers.

No system is completely secure. We cannot guarantee the absolute security of your information and are not liable for unauthorised access that is beyond our reasonable control. If you believe your account has been compromised, contact us immediately at [email protected].

Our website and programs are intended for licensed healthcare professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, platforms, or legal obligations. When we make material changes, we will notify enrolled Practitioners by email or through the platform. The updated policy will always be available at www.functionalmedicinefasttrack.com/privacy-policy.

Continued use of our website or program following notification of changes constitutes your acceptance of the updated policy.